Frequently Asked Questions
If you ordered before the 20th at 11:59PM EST, your box will shipped
by the 21st of this month. If you placed your order AFTER
the 21st at 11:59PM EST, your box will ship next month between the 1st
and 21st.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Theme Park Edition boxes contain merchandise only purchased on Disney
Property here in Orlando Florida. You will notice the merchandise has a
special Disney Parks Logo and is not merchandise you can buy anywhere
else. With the high cost of Disney Parks items, you will receive less items than on our Original Series.
Original Boxes contain no merchandise from the Disney Parks and Resorts. This allows us to give you a better value, between 100% and 130% of what you pay. Our Original boxes are full of Disney items from our many Disney suppliers. The Original boxes are much like other subscription box services, where you get more value than you pay for.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Original Boxes contain no merchandise from the Disney Parks and Resorts. This allows us to give you a better value, between 100% and 130% of what you pay. Our Original boxes are full of Disney items from our many Disney suppliers. The Original boxes are much like other subscription box services, where you get more value than you pay for.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Your first charge happens at sign up. This covers your first box. If you
sign up before the 21st at 11:59PM EST, your first renewal will happen the
1st of the next month. If you sign up after the 21st, you won't be charged
again until the following month, on the 1st.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
The cut off to receive your box this month is the 21st at 11:59PM EST. If
you order after the 21st at 11:59PM EST, your box will ship next month
between the 1st and 20th.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Start by deciding if you want the Original Mickey Monthly box, or our
Theme Park Edition box. You can view the differences on our home
page.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
We are not affiliated with Disney, but we are REALLY big fans. Our Theme
Park Edition monthly boxes are filled with snacks and souvenirs that we
personally purchase at the parks and resorts, then ship to you! It's like
personal shopping but in a fun mystery box every month.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
If you purchase our Original Mickey Monthly boxes, you will receive at
least what you paid for the box.
Our Theme Park Edition boxes are a bit different. We would absolutely love to ship out $50+ worth of merchandise on a $49.99 box. However, due to Disney's pricing, it's just not possible.
Our Theme Parks Edition boxes are about receiving authentic Disney Parks items from the most magical place on earth, to anywhere in the world. If you are wanting something a that give you more bang for your buck, our Original Series boxes are just for you!
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Our Theme Park Edition boxes are a bit different. We would absolutely love to ship out $50+ worth of merchandise on a $49.99 box. However, due to Disney's pricing, it's just not possible.
Our Theme Parks Edition boxes are about receiving authentic Disney Parks items from the most magical place on earth, to anywhere in the world. If you are wanting something a that give you more bang for your buck, our Original Series boxes are just for you!
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
The Original Mickey Monthly boxes are made up of all sorts of Disney
goodies from our dozens of vendors. With Disney's popularity, almost
anything you can imagine has been licensed. Kitchen items, toys, outdoor
items, apparel, etc. These fun mystery boxes are a great mix of different
items and change every month.
The items in our Theme Park Edition boxes come directly from Disney World Parks and Resorts which also gives us a HUGE selection to choose from. Our snack items include only items that will maintain their freshness during shipping. As much as we'd like to ship you a churro, it probably won't happen.
For our souvenirs, we'll send you toys, kitchenware like plates and cups, home decor, collectibles, pins, etc. The bigger the package, the higher priced items we can ship you.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
The items in our Theme Park Edition boxes come directly from Disney World Parks and Resorts which also gives us a HUGE selection to choose from. Our snack items include only items that will maintain their freshness during shipping. As much as we'd like to ship you a churro, it probably won't happen.
For our souvenirs, we'll send you toys, kitchenware like plates and cups, home decor, collectibles, pins, etc. The bigger the package, the higher priced items we can ship you.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Rest assured that we only ship items that will make it to you fresh. You
won't receive any soft pretzels or Dole Whip (as much as we'd love to
send some to you). All of our items will remain fresh long after you
receive them. For items that will melt, such as chocolates, we have a
special process that will ensure you receive it in the same condition as
we bought it. No matter the weather conditions or time of year, if want
to ship you chocolate and fudge, by golly, you're getting
fresh chocolate and fudge!
If you do ever receive a damaged snack, be sure to let us know so we can send you a replacement.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
If you do ever receive a damaged snack, be sure to let us know so we can send you a replacement.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Absolutely! You are given the option to customize both the age and the
gender of items you get. This ensures that you get the PERFECT items
month after month.
We also offer custom boxes we can create for you. They start at $100 and you can pick specific items, or even just a theme. You can see more information about custom boxes here.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
We also offer custom boxes we can create for you. They start at $100 and you can pick specific items, or even just a theme. You can see more information about custom boxes here.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Once you're a member, you have a member portal you can log into. Once
there, you have the option to cancel, upgrade or downgrade your
membership.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
With so many various food allergies, we do not have packages to cater to
these various dietary restrictions. However, we do have an excellent
package that contains only souvenirs so you can still keep the magic
alive between your vacations.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
We do offer one time boxes. You can view these options here.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Your friends and family are lucky to have you. There are two options for
gifting. If you want to give someone our monthly subscription box
service, you can sign up and pay either monthly. During the purchase, you
will be asked for the shipping name and address. You simply fill in
the recipients details, and away it goes!
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
We do! Our most popular combo boxes are available. Due to the nature
of shipping internationally, time frames vary greatly. There may be extra
fees or taxes by your local post which we are not responsible for.
Shipments do include food so if there are any restrictions on receiving
these items, please do not place an order. We are not liable (and no
refund will be issued) if an order is placed and these issues
arise.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Our packages can be canceled at anytime (although we don't think you'll
want to once you sign up). Simply use the following link to cancel:
Cancel. Depending on when you signed up, you may still
receive the next shipment.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Your shipping address must be updated by the 15th to update for the
current month. Changes after the 20th will take effect next month.
Simply log in to your account and click the subscription you have with us. You will see the option to change your address there.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Simply log in to your account and click the subscription you have with us. You will see the option to change your address there.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
You must log in to your account, then click on the subscription you have
with us. You will see the option there.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
We do! You can read all about them here.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
In the rare event that one of your items comes damaged, please contact us
(mickeymonthly.com/contact) and
we'll be happy to resolve your request. Validity of a damaged item will
be at the discretion of support staff. Please submit a photo of the
damaged item with your submission to expedite resolution. Damage to
product packaging and crate boxes do not qualify for a replacement.
Because of inventory changes, issues must be reported to us within 14
days of receiving your shipment. Please allow up to 14 days for your
replacement to ship once confirmed by support staff.
Please note: Because our service is a mystery style subscription, we do not offer returns, refunds or credits for dissatisfaction of subscription contents.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Please note: Because our service is a mystery style subscription, we do not offer returns, refunds or credits for dissatisfaction of subscription contents.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Unfortunately, the BBB has been proven to be untrustworthy, and we no
longer responed to BBB complaints. If you have any comments, concerns or
compliments, you can direct them to us at mickeymonthly.com/contact. We
will reply to these requests manually and not through 3rd party website
like the BBB.
To learn more for yourself about our mistrust of the BBB, you can view ABC's special report here: BBB.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
To learn more for yourself about our mistrust of the BBB, you can view ABC's special report here: BBB.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
If you ordered more boxes than you need, or forgot to cancel your
membership and received a box you didn't want, here is the process.
Please contact us (mickeymonthly.com/contact) and let us know what the situation is. We will need you to ship us the extra box(es) with all contents inside and in their original condition. Return shipping costs are the buyers responsibility. Once we receive the box(es) back, we will refund the full cost of the unneeded box(es) to your original payment method.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Please contact us (mickeymonthly.com/contact) and let us know what the situation is. We will need you to ship us the extra box(es) with all contents inside and in their original condition. Return shipping costs are the buyers responsibility. Once we receive the box(es) back, we will refund the full cost of the unneeded box(es) to your original payment method.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Absolutely! We send out a limited number every month. To be selected, we
recommend having a decent following, and/or be in a Disney based niche.
Fill out the following form and we'll be in contact with you. Review Box Form.
By receiving a free product, you give Mickey Monthly permission to use any video, audio, images or commentary containing the free product without restriction, through print, projection, internet web site, video, and/or any other potential media market, in part or in whole.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
By receiving a free product, you give Mickey Monthly permission to use any video, audio, images or commentary containing the free product without restriction, through print, projection, internet web site, video, and/or any other potential media market, in part or in whole.
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business days.
Take a minute to review our Cratejoy listing to see reviews from actual
Mickey Monthly customers.
Mickey Monthly Reviews
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business day.
Mickey Monthly Reviews
Still have a question? Please send an email to [email protected]. All emails are answered within 2 business day.
If your questions wasn't listed above, please send an email to
[email protected] and we'd be happy to help. All emails are
answered within 2 business days.